Emergency Communications as a Service (ECAAs)
Activate Up To 99 Additional Lines in an Emergency and Pay Only When You Use Them
Do Any of These Apply to You?
Executives in Charge. In a world of near-instantaneous communications, problems go “viral” in minutes via social media. News helicopters arrive on scene before the hapless organization even knows what happened. FailSafe provides executives with a capability to communicate instantly with key first responders, and stay in control of any emergency.
Business and Commerce. Cable cuts and other accidents occur 80 times a day in the United States. For businesses including call centers, airlines, banks, and retailers, when the phones stop, so does revenue. FailSafe offers a patented system that assures businesses that inbound callers will get through to them, no matter what happens.
911 Centers and Emergency Responders. 911 outages occur almost daily in the U.S. due to power failures, cable cuts, or antiquated infrastructures. In fact, 7,665 emergency 911 centers share the same risks that cause calls to fail to reach help. The FailSafe solution manages these risks, prepares for E911, and keeps you in control.
Did You Know?
You do not have to experience a disaster to have big problems. Today, the most common issue is congestion. A major event generates an intense human need for communication, not only to coordinate a response, but also to convey information about affected groups and individuals. Invariably, there is also a knee-jerk reaction to crisis as the public demands to know what happened.
VOIP and E911 are vulnerable too. Undiscovered bottlenecks exist in the Internet that only become apparent under crisis conditions. In fact, most communications networks are engineered for peak loads far below the demands placed on them during disasters and congestion events. Today networks are actually subject to attacks based on creating congestion. Such “denial of service” (DOS) attacks, combined with a physical strike are widely hypothesized as a future tactic of terrorists.
Busy signals are unacceptable for public safety systems. Thousands of “911” centers in the U.S. have only two call paths to connect inbound callers to the help they need. If ten people call 911 at once, for example, eight will receive a busy signal. No caller to 911 should ever receive a busy signal, considering the FailSafe technology available today.
Hospitals and Health Care. Numerous hospitals are using our optional satellite solution to assure emergency calls get through in a disaster. According to one EMS specialist, “We have numerous redundancies in place, but nothing that’s going to be as instantaneous as this satellite backup that will automatically take over for our phone system.”